Delivery Information

Dispatch

Our dispatch times vary. Most orders will be dispatched within 3 working days, but our Aftercare Tokens take a little longer and our greeting cards are typically dispatched the following day.


Domestic shipping

For orders up to 250g of weight, domestic shipping is free. Orders over 250g incur a £3.30 charge.


International shipping

Please note that we cannot ship candles to Italy and Australia due to import laws in those countries.

International Tracked shipping rates:

Belgium, Germany, Ireland, Italy, and The Netherlands   £6.55

Switzerland  £7.15

Australia, New Zealand and Canada   £10.10

USA   £10.80

International Standard (untracked) shipping rates:

Belgium, Germany, Ireland, Italy, and The Netherlands   £3.55

Switzerland  £4.15

Australia, New Zealand and Canada   £7.10

USA   £7.80

VAT, import taxes & Duty:

Please note that orders over a certain value (depending on your country) may incur VAT, import tax and/or duty. You, as the buyer and importer, are responsible for paying this. If you're concerned, please get in touch.