Delivery Information
Dispatch
Our dispatch times vary. Most orders will be dispatched within 3 working days, but our Aftercare Tokens take a little longer and our greeting cards are typically dispatched the following day.
Domestic shipping
For orders up to 250g of weight, domestic shipping is free. Orders over 250g incur a £3.30 charge.
International shipping
Please note that we cannot ship candles to Italy and Australia due to import laws in those countries.
International Tracked shipping rates:
Belgium, Germany, Ireland, Italy, and The Netherlands £6.55
Switzerland £7.15
Australia, New Zealand and Canada £10.10
USA £10.80
International Standard (untracked) shipping rates:
Belgium, Germany, Ireland, Italy, and The Netherlands £3.55
Switzerland £4.15
Australia, New Zealand and Canada £7.10
USA £7.80
VAT, import taxes & Duty:
Please note that orders over a certain value (depending on your country) may incur VAT, import tax and/or duty. You, as the buyer and importer, are responsible for paying this. If you're concerned, please get in touch.